AEC66 Privacy Policy – Personal Data Protection for Malaysian Players

This Privacy Policy describes the information handling practices of AEC66, Malaysia's leading online casino and sports betting platform. This document applies to all users who access or use the AEC66, including the website, mobile app, and all related services.

By registering an account or using any of our services AEC66, you agree to the collection and use of your personal information as described in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of the platform and contact us for assistance with account closure.

Privacy Policy AEC66 designed to give you full clarity on:

• What personal information we collect from you
• How that information is used to enhance your gaming experience
• With whom, if anyone, your information is shared — and under what circumstances
• The security measures we take to protect your data
• Your rights as a user in the context of data protection

AEC66 only collects information that is strictly necessary to provide you with a secure, fair and quality service. Below are the categories of information we collect and their purposes:

We never collect sensitive information such as medical data, political affiliations, or religious beliefs. All information is collected directly from you during registration, platform use, or communications with our support team.

All data collected by AEC66 used for specific and lawful purposes. Here is how we use your personal information:

• Account Management: Creating and maintaining your AEC66 account, processing your registration, and verifying your identity in accordance with compliance requirements.
• Transaction Processing: Processing deposits via Touch 'n Go eWallet, DuitNow, GrabPay, Boost, ShopeePay, and FPX (Maybank2u, CIMB Clicks), as well as securely managing withdrawals to your bank account or digital wallet.
• Security & Fraud Prevention: Detecting and preventing fraudulent activity, unauthorised access, and platform abuse that could compromise your security and that of other users.
• Customer Support: Providing effective assistance when you reach out to the AEC66 support team via live chat, WhatsApp, or email.
• Responsible Gaming: Monitors gaming patterns to identify early signs of problem gambling and offer appropriate protective tools.
• Marketing (with your consent): Sending promotional information, bonus offers, and platform updates — only where you have given consent to receive such communications.
• Platform Improvements: Analysing aggregated (anonymised) usage data to improve platform features, user experience and technical performance.

AEC66 does not sell, rent, or trade your personal information to any third party for their own marketing purposes. However, there are limited situations where we need to share your data with certain parties:

• Payment Providers: Transaction information required is shared with payment providers such as Touch 'n Go, DuitNow, GrabPay, Boost, ShopeePay and FPX banks solely to process your deposits and withdrawals.
• Technical Service Providers: Companies that assist us in operating the platform's technical infrastructure, analytics, and security — all bound by strict confidentiality agreements.
• Legal Authority: When required by Malaysian law or a valid court order, we will disclose the necessary information to the relevant authorities.
• Fraud Prevention: In cases of suspected fraud or money laundering, relevant information may be shared with the appropriate enforcement agencies.

All third parties we work with are required to comply with data protection standards equal to or higher than our own, and may only use your data for purposes we have specified.

AEC66 continuously invests in the latest security infrastructure to ensure your personal data remains protected at all times. The following are the key security measures we have in place:

• 256-bit SSL Encryption: All data transmitted between your device and AEC66's servers is encrypted using banking-grade Transport Layer Security (TLS) protocols.
• Hardened Password Storage: Your password is never stored in plain text — we use a robust hashing algorithm with salting for maximum protection.
• Two-Factor Authentication (2FA): You are encouraged to enable 2FA on your AEC66 account as an additional layer of security during login.
• 24/7 Monitoring: Our security team monitors platform activity around the clock to detect any suspicious or unusual behaviour.
• Regular Penetration Testing: The AEC66 platform undergoes regular independent security testing to identify and patch any vulnerabilities before they can be exploited.
• Internal Access Controls: Only AEC66 staff with specific authorisation may access sensitive user data, and all access is logged for audit purposes.

Platform AEC66 uses cookies and similar tracking technologies to enhance your experience and ensure the platform functions properly. Cookies are small text files stored on your device when you visit our website.

Types of cookies we use:

• Essential Cookies (Required): Required for core platform functions such as login authentication, session security and language selection. Without these cookies, the platform cannot function properly.
• Performance Cookies: Collecting information about how you use the platform (pages visited, time spent) to help us improve performance and user experience.
• Functional Cookies: Remembers your preferences such as language, display settings, and login details for a smoother experience on your next visit.
• Analytics Cookies: Helping us understand aggregated, anonymised usage trends for product development and internal marketing purposes.

You can manage or block cookies at any time through your web browser settings. However, blocking essential cookies may affect AEC66 platform functionality and cause certain features to not work properly.

Under Malaysia's Personal Data Protection Act 2010 (PDPA) and AEC66's policies, you have the following rights regarding your personal data:

To exercise any of the above rights, please contact our privacy team at support@aec66.bet with the subject line "Privacy Rights Request". We will process your request within 14 business days.

AEC66 only retains your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by Malaysian law.

• Active Account Data: Retained for as long as your account remains active and for a period of 7 years following account closure for financial compliance purposes.
• Financial Transaction Records: Retained for a minimum of 7 years in accordance with Malaysia's Anti-Money Laundering Act (AMLA) requirements.
• Security Logs: Retained for 2 years to assist with security investigations if required.
• Marketing Data: Deleted within 30 days after you withdraw your marketing consent.
• Cookie Data: Cookie expiry varies by type — from the current session only to a maximum of 12 months for functional cookies.

Once the retention period expires, your data will be securely deleted or anonymised so that it can no longer be linked to your identity.

Platform AEC66 is exclusively for individuals aged 18 years and above. We do not knowingly collect, use, or store any personal information from minors.

We encourage parents and guardians to monitor their children's online activity and use appropriate parental control software to prevent access to online gambling platforms.

AEC66 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our privacy practices, new legal requirements, or platform service improvements.

When we make significant changes to this Privacy Policy, we will:

• Updating the "Last Updated" date at the top of this page
• Displaying clear notices on the AEC66 platform regarding changes that have taken effect
• Sending notifications to your registered email address for critical changes

We encourage you to review this Privacy Policy page periodically. Continued use of the AEC66 after any amendment takes effect will be considered acceptance of the updated terms.

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please don't hesitate to reach out to us:

• Privacy Email: support@aec66.bet (subject: "Privacy Policy Enquiry")
• Live Chat: Available 24/7 within the AEC66 platform — response within 2 minutes
• WhatsApp: Number available after logging into your account

Our Malay-speaking privacy team will take every enquiry seriously and provide a full response within 5 working days for general enquiries and 14 business days for formal requests relating to personal data rights.

If you are dissatisfied with our response, you have the right to lodge a complaint with Department of Personal Data Protection (JPDP) Malaysia as the authority responsible for regulating personal data protection in the country.